Here for the Journey: Helping Customers Manage Through COVID-19

Support Resources

COVID-19 is affecting us all significantly. We know that our customers face a difficult task in adapting to this rapidly changing situation. We, therefore, want to let you know that Trapeze is here for you through this period.

Please rest assured that the Trapeze team is following and adhering to all precautions and official guidance in order to keep everyone as safe as possible. At the same time, everyone here remains ready, willing, and focused on putting you and your customers first. With most of our staff working remotely, customer support continues as normal, and we are able to deliver projects without travelling to customer sites.

In addition, our team is working on offering practical resources and assistance to help authorities and operators to adapt to this situation. We have a range of existing support tools on our client support portal, which is being augmented with specific COVID-19 resources and training webinars. Customers should please visit Trapeze Community to find out more.

Our support teams are available as normal and ready to support you over the coming weeks. Please don’t hesitate to contact us at ccuk@trapezegroup.com or by calling 0808 281 1039.

ARTICLE

Restoring Confidence in Bus Services: 4 Tools to Help

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CASE STUDY

Surrey County Council’s Total Commitment to Passenger Information

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ARTICLE

The Role of Demand Responsive Transport During and After COVID-19

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ARTICLE

Contact Tracing in PASS

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COMMUNITIES

PASS Support: Identifying Year Groups ahead of Schools restarting

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ARTICLE

COVID-19 Recovery:
Lessons from China

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VIDEO

The Role of Data and Information Sharing in COVID-19 Recovery

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ARTICLE

The Role of Data and Information Sharing in COVID-19 Recovery

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ARTICLE

DAS: Tools for Managing Drivers 

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COMMUNITIES

Novus DR and Social Distancing 

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COMMUNITIES

PASS Support FAQs

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COMMUNITIES

PASS and Social Distancing

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COMMUNITIES

School Transport

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COMMUNITIES

Novus: Data Changes

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Support from Around Trapeze

Our colleagues from around the world are also creating support material for customers. Here are some that you might find useful.

PODCAST

Comfort’s Corner: The Latest COVID-19 Impacts on Transit

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PODCAST

Managing Public Transit Through COVID-19

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Here to help

Contact us and speak with one of our specialists:
+44 (0) 808 281 1039

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