Demand Responsive & Social Transport

Efficient mobility for all. Nobody left behind.

Trapeze software ensures Demand Responsive and Social Transport services are run optimally – enabling local authorities to continue delivering these essential services in spite of budget cuts.

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Service Efficiency

Maximise bang for your budget with Trapeze’s uniquely advanced scheduling algorithm. The ability to reschedule in real-time ensures any available spaces are utilised for complete efficiency.

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Passenger Experience

Passengers enjoy complete control over their mobility via a modern online booking portal and live SMS/email alerts. These solutions also save resource by reducing admin workload and no-shows.

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Driver Interaction

Office staff have direct contact with drivers, including real-time vehicle locations and instant sharing of changes to planned schedules, enabling services to be delivered more efficiently.

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Managing Operators

Streamline financial interactions with any transport providers, including advertising, awarding and management of contracts; admin and payroll; and reporting for budget control.

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Management Information

KPI Dashboard offers a simple and slick operational overview, accessible anywhere and any time. Log in to review operational KPIs, and drill in to the data to expose and address any issues.

Request a demo and see our Demand Responsive Solutions in action

“January and February saw a 19 per cent increase in passenger numbers across the whole of the north of the island – we’re thrilled about that, and the only change is the DRT.”

Richard Cranmer, Transport Projects Manager, Isle of Man Transport

“Modern technology is so important to increasing mobility and increasing accessibility of public transport. This is true for mainstream services but is especially so with DRT.”

John Knox, Demand Responsive Transport Team Leader, Strathclyde Partnership for Transport

“This takes away the everyday workload, leaving the team to focus on more complex tasks. Those four to five people can now focus on scheduling better routes that bring about better efficiencies. They’re able to do more of the big stuff.”

Dylan Owen, Business Manager, Leeds City Council

The Digital DRT Solution Explained

Meet Gemma, who is responsible for her local authority’s DRT services. Her team provide essential mobility services for the community – but with budgets shrinking it is becoming difficult to make ends meet.

Gemma recently implemented Trapeze’s DRT solution. Now passengers feel in control of their mobility because they can make or edit bookings whenever they like, and Gemma’s team is no longer inundated with phone calls.