Trapeze Journey Planning Software

Reclaim the relationship with your passengers. Deliver personalised, lag-free, real-time journey planning and disruption information. Presented in accessible, intuitive passenger applications to retain trust in bus services and encourage ridership.

Introducing Journey

Accurate. Rich. High quality. Our data comes straight from the source, making it the most precise out there. Why settle for anything else?

Data from Source

We don’t run our data through multiple systems before it reaches the passenger – we use live views to plan our trips, so passengers can only see journeys they can actually make. No more missed connections.

True Real Time

Roadworks? Weather warnings? Broken down vehicle? Be responsive and quickly publish disruption information to passengers without having to wait for the national dataset. 

Disruption Revolution

Data from Source

Accurate. Rich. High quality. Our data comes straight from the source, making it the most precise out there. Why settle for anything else?

True Real Time

We don’t run our data through multiple systems before it reaches the passenger – we use live views to plan our trips, so passengers can only see journeys they can actually make. No more missed connections.

Disruption Revolution

Roadworks? Weather warnings? Broken down vehicle? Be responsive and quickly publish disruption information to passengers without having to wait for the national dataset.

The Experience Passengers Deserve

Enable passengers to tailor their experience with the most customisable journey planner on the market. With the option to pick their own parameters, Journey from Trapeze gives users flexibility to plan multimodal journeys, add favourite stops, and access departure information with one click.

Journey has been rigorously tested to prove WCAG 2.1 AA accessibility standards, ensuring that passengers that need extra help know where they can get it.

 

Trapeze Wins Contract to Deliver Scottish Journey Planning

Mid 2023, Trapeze Group was awarded a six-year contract to deliver the next generation of journey planning in Scotland by Transport Scotland.

The project provides a new technology solution for data management, journey planning, Real Time Passenger Information (RTPI), and more. The solution supports Scottish Government ambitions for a sustainable, inclusive, safe, and accessible transport system, helping deliver a healthier, fairer, and more prosperous Scotland for communities, businesses, and visitors.

Journey in Action

We’re a trusted provider of journey planners with 15+ years experience. We work with clients of all sizes to meet their evolving requirements and our solutions meet a range of needs from basic stop departure information through to fully managed data and multi-modal planning.

A National Journey Planner

In May 2023, Journey launched across the whole of Ireland with the TFI Live app. Featuring:

Live bus tracking

Adding / editing favourites

Real time departure information

Journey planning

 
  • Journey planning: Results are multimodal (covering all public transport modes, walk and cycle)
  • Fares and ticketing information: Ticket type and fares information is provided with bus and rail journey legs
  • Stop departure information: Consuming multiple third party (SIRI) feeds, and typically delivering a mix of schedules and real time
  • Disruption information and alerting: Disruption messages can be tagged to a specific service or Operator
  • Content Management System: The website includes a CMS for the management of fixed content
nexus-logo-white
  • Journey planning: Integrated via an API to a third party journey planner to return searches to Nexus passengers
  • Branding: Fully customisable to your company branding
  • Timetables: Users can obtain on screen and PDF versions of a service timetable
  • Content Management System: The website includes a CMS for managing fixed content

Pick & Mix Approach

Our ‘pick & mix’ approach that means you can customise your package. Whether you’re interested in the full Journey, or just the stops along the way, our solution has you covered.

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Website
  • A public facing interface 
  • For those who like things bit more old school 
  • Responsive 
  • Journey planner can be embedded onto your website or hosted by us (we don’t mind!) 
Customer apps
  • Another public facing interface 
  • Good for on-the-go journey planning 
  • iOS or Android compatible 
  • Highly personalised 
Operator apps
  • Small operators apps that can be used in place of an OBU 
  • Collaboration portal to automate those workflows
Publicity outputs
  • All the roadside information you need 
  • Timetables, leaflets, multi route diagrams and more 
Data exports
  • All industry standard types included 
  • Plus, bespoke exports for whatever you need
Fully managed data service
  • We manage all your data outputs (so you don’t have to!) 

Link-up with the Team

Colin Urquhart

Business Development Manager

Paul Everson

Product Manager

Neil Sherman

Senior Software Architect

Interested in Journey Planning?

Request a demo!

Here to help

Contact us and speak with one of our specialists:
+44 (0) 808 281 1039

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