‘True’ Real-Time: Passenger Information to Elevate the Experience and Restore Trust in Buses
Transport providers today face huge challenges: reduced ridership, loss of public confidence, restricted budgets and the prospect of increasing disruption into the future. To overcome these challenges, the public must be assured that bus travel is safe, reliable and convenient.
In this webinar, a group of industry experts discussed how the sector can enhance the passenger experience to ensure that it meets expectations now and in the future; and also explored the concept of ‘true’ real-time information and its role in driving essential ridership recovery.
Watch the session to hear the thoughts of our expert panellists: Ian Wright (Transport Focus), Gordon Dickson (Strathclyde Partnership for Transport), Warwick Goodall (PA Consulting) and Richard Riley (Trapeze Group).
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