The first part of this session focused on the evolution of Trapeze’s new Circle schools transport solution, and how customer feedback has shaped recent changes and developments.

The process of actively developing Circle in collaboration with our customers has enabled Trapeze’s development team to truly understand how users work with the system and what they need from it. The research revealed that the registration screens could appear to be daunting for new users, and some customers were uncertain around the purpose of some of the fields.

The session showed how these kinds of issues were addressed, for example by simplifying the registration screen through the use of tabs and the moving of the most important data fields to the forefront of the system, to increase usability for our customers and enable easier navigation.

The presenters then discussed how they are focused on putting schedulers at the heart of the solution by introducing schedule groups, thereby making the entire process far more streamlined and user-friendly.

Circle makes it easy to manually create a schedule, but there is also an option for automated scheduling to support users. The algorithm can also generate a new schedule from scratch, reducing the time taken to undertake regular activities and reducing the time required for new users to get up to speed.