Great Passenger Experience?
Let’s Dial it UP!

Amazing Tools for Passengers

Better Assisted Transport Services doesn’t just mean efficient scheduling. We need to ensure that the user experience is the best it possibly can be. The good news is that Trapeze is leading the way in this area – let’s take a look at some of our latest passenger experience solutions.

Amazing Solutions for Passengers!

REAL-TIME TRANSLATION
(RTA, DUBAI)

 

Passengers from overseas travelling in one of RTA’s 11,000 vehicles can speak with their driver via on-board real-time translation technology

SMART ASSISTANT
(RTA, DUBAI)

 

Passengers can use a virtual Smart Assistant to book taxis for them

PASSENGER SELF-NAVIGATION
(RTA, DUBAI)

 

Passengers who find it difficult to provide directions to their driver can do so using an on-board voice-to-text and search app

SELF-SERVICE BOOKING
(Manchester, UK)

 

Transport for Greater Manchester passengers use a RWD booking portal to book, review and edit their own bookings anytime, anywhere

PASSENGER NOTIFICATIONS
(Chicago, USA)

 

Pace Suburban Bus, one of the world’s largest DRT agencies delivering 20,000 trips per day, delivers notifications via SMS and email

ACCESSIBILITY
(Gloucester, UK)

 

Blind and partially-sighted passengers use a mobile app to find their bus stop, know when their bus is coming, and alight at the right time

DISRUPTION ALERTS
(Scotland, UK)

 

Traveline Scotland ensures passengers are proactively warned of any changes to their planned journey, e.g. those caused by weather or traffic incidents etc.

AUTONOMOUS VEHICLES
(Schaffhausen, Switzerland)

 

Passengers are already enjoying travelling on the self-driving ‘Trapizio’ bus, which is integrated within the transport operations control system

Dial It Up! Next Step: Great Passenger Experience

We believe Dial-a-Ride’s new technology is an opportunity to create a showcase Assisted Transport Solution model that paves the way for transport reform in the UK and beyond. We would love the opportunity to meet to discuss further.

Here to help

Contact us and speak with one of our specialists:
+44 (0) 808 281 1039

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